Privacy Policy
Last updated: July 27, 2026
1. Information We Collect
We collect information you provide directly — such as your name, phone number, email, and addresses — when you create an account, book a flight or hotel, or submit a parcel for shipping.
2. How We Use Your Information
We use your information to process bookings and shipments, communicate with you about your orders, provide customer support, and improve our services.
3. Cookies & Tracking
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how CHMP is used.
4. Third-Party Services
To provide our services, we share necessary booking or shipment details with airlines, hotels, our courier partner, and our payment processor. We do not sell your personal information.
5. Data Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to protect your data.
6. Your Rights & Choices
You can review and update your profile information at any time from your account. Contact support if you'd like your account or data removed.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide our services, comply with legal obligations, and resolve disputes.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We'll post the updated version here with a new "last updated" date.
9. Contact Us
Questions about this Privacy Policy? Reach out via our Support page.